7i78 Privacy Policy

1 Introduction

7i78 is a safe and reliable online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains when, why, and how 7i78 collects your personal information, how that information is used, and what measures we take to protect it.

When you use the 7i78 website, create an account, or use any of our services, you are considered to have fully accepted the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services or contact us at [email protected].

2 Scope of Applicability

This Policy applies to the following:

• All individuals who visit the 7i78 website
• Registered users who manage an active account
• Those who use 7i78's gaming services, payment services, or customer support
• Those who participate in our promotional offers or bonus programs

This Policy applies only to information collected within the 7i78 platform. Third-party websites or services are governed by their own privacy policies.

3 Information We Collect

7i78 may collect and store the following types of personal information:

4 How We Collect Information

7i78 collects your information in the following ways:

• Information provided directly: When you open an account, fill in forms, make payments, or contact customer support.
• Automatically collected information: Through cookies and tracking technologies when you browse our site.
• Information received from third parties: From payment service providers for identity verification or payment processing.

5 Why We Use Your Information

7i78 uses your personal information for the following legitimate purposes:

• Account management: To create, verify, and keep your account secure.
• Service delivery: For gaming services, payment processing, and distributing bonuses and rewards.
• Communication: For important account updates, transaction confirmations, and customer support services.
• Security and fraud prevention: To detect suspicious activity and maintain platform security.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To analyze usage patterns in order to improve your experience.
• Responsible gaming: To identify signs of excessive gaming and provide support.

6 Marketing Communications

7i78 will not send any marketing or promotional communications without your consent. If you wish to receive promotional offers, bonus updates, or information about new games, you can opt in through your account settings. You have the right to withdraw this consent at any time.

7 When Information Is Shared

7i78 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment service providers: With mobile wallet providers such as bKash, Nagad, Rocket, and Upay to complete payment processing — only the necessary information.
• Identity verification services: With trusted verification providers engaged to ensure account security and prevent fraud.
• Technology service providers: With technology partners who operate and maintain the platform, under confidentiality agreements.
• Legal authorities: To comply with court orders, legal processes, or applicable legal obligations.
• Business transfers: In the event of a merger or acquisition, where the new entity will be bound to follow this Policy.

In each case, 7i78 ensures that only the necessary information is shared and that it is stored with the highest level of security.

8 Use of Cookies

Cookies are small text files stored on your browser or device. 7i78 uses cookies to improve your experience and to keep the platform running smoothly.

You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some 7i78 services to not work properly.

9 Security Measures

7i78 follows industry-standard security practices to keep your personal and financial information secure. Our security measures include:

• SSL/TLS encryption: The connection between your browser and our servers is fully encrypted. You can confirm this by the padlock icon in your browser's address bar.
• Password hashing: Your password is never stored in plain text — it is transformed using a strong hashing algorithm.
• Access controls: Only authorized personnel can access your information, and only when necessary.
• Regular security reviews: Our systems undergo regular security testing and reviews.
• Fraud monitoring: Automated 24/7 monitoring is active to detect suspicious activity.

While we strive to maintain the highest level of security, no digital system is entirely risk-free. We therefore ask you to keep your account password confidential and to notify us immediately if you notice anything suspicious.

10 Data Retention Period

7i78 retains your information only for as long as necessary to fulfill the purpose for which it was collected or to meet legal obligations. Retention periods may vary by type of information:

• Active account data: Retained for the duration the account remains active.
• Transaction records: Retained for the period required by financial and legal requirements.
• Closed account data: Information necessary to meet legal obligations is retained for a specified period after the account is closed.

Once the retention period ends, your information is securely deleted or anonymized.

11 Age Limit & Protection of Minors

7i78 is for users aged 21 and above only. We do not knowingly collect any information from minors. Age verification steps are included during account registration.

If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted. If a parent or guardian suspects their child is using 7i78, please contact us immediately at [email protected].